Colocation, Server Management and Hosting

The  hosting services are located in a premier 5000 square foot facility. The facility offers highly available power, air conditioning, multiple fire suppression systems, and regimented 24x7 security.

Operational Features
 Conditioned power
 Uninterruptible power supply with bypass switches
 Redundant backup generators with 4,000 gallon on-site fuel capacity
 Redundant step-down transformers
 Separator circuits to hospital-grade power bars
 Raised flooring for entire computer facility

Environmental and Control Systems
 Zoned air-chiller floor and ceiling feed system
 Humidity and air cleaning controls
 Two-hour external fire-rated walls
 Security-card access and 24-hour staffed facility
 Gas-based fire detection and suppression systems (Halon 1301 and FM200)
 Water, smoke, heat and gas detection alarm systems with integration into building support

Security -- Logical
 24-hour Proximity Keytag Reader Access System control to building
 Restricted and escorted access to physical equipment
 24-hour CCTV video monitoring of equipment
 Security log monitoring
 Backup media encryption and security control on tapes
 User-assigned data access capability
 Access controlled via SecureID™ technology for routers, switches and firewalls

The Data Center provides the multiple layers of physical and technological security required by our customers. Physical security includes closed–circuit TV cameras both outside and inside the Data Center, key proximity door access security system, and Liebert Site-Scan Systems that monitor perimeter doors. All cabinets and rack spaces are locked. The facility is monitored via closed circuit digital camera coverage with 24 hour recording and 30-day digital video storage. The facility is equipped with a centralized security station plus NOC access to surveillance systems.

Internet Bandwidth
Servers have Internet access through multi-homed intelligent network service. The highly-available network draws upon multiple levels of redundancy:
 Local Access Redundancy – delivered over diverse local access providers
 Facility Redundancy – peering terminated at different facilities
 Provisioned Path Redundancy – monitored SONET-level provisioning
 Network Equipment Redundancy – multiple network routers/switches mitigate risk
 Multiple Peering Agreements – diverse internet peering: Level3, Global Crossing, UUnet

Server Configuration
Server configuration varies greatly depending on site and service requirements of the individual client. Configurations are available from single site hosting packages to dedicated load balancing server farms.